TagFAQ
Questions merchants ask first
Pricing anchors, safety rails, and compliance — the details behind the pitch. See also pricing and privacy.
What does TagStorm cost?
Free includes 500 billable records per month with no card. Pro is $19/mo including 5,000 records, then $0.002 per additional record, with a $299 monthly all-in ceiling. Dry-run and undo are always free.
What counts as a billable record?
A record (product, order, or customer) that actually gains or loses at least one tag in a completed job. No-ops, dry-runs, and undo jobs are never billed. Re-tagging the same record twice in one job still counts as one record.
What happens when I hit the $299 ceiling?
Further jobs in that billing cycle keep running at no extra charge (subject to fair use of about 1M records/mo). If you set a lower personal budget, jobs pause at that budget with a raise-budget prompt instead of running free.
Is there a dry-run before I commit?
Yes — every large/destructive job is gated by a mandatory free dry-run: match count, sample before→after diff, and a cost estimate shown in the confirm button itself.
Can I undo a bad tagging run?
Yes. One-click job-level undo restores tags from a pre-change snapshot (ids + tags only). Undo is always free and never creates usage charges.
How large a job can I run?
TagStorm is built for 10k–1M+ records per job via Shopify Bulk Operations — chunked, resumable, and reconciled per record with an audit CSV.
How do you handle privacy and GDPR?
We request only the protected customer data fields filters need, encrypt data in transit and at rest, honor Shopify GDPR webhooks (customers/data_request, customers/redact, shop/redact), and purge snapshots on a bounded retention window (~30 days).
Is there a trial?
Pro includes a 14-day free trial. The Free plan is the primary cold-start path with no card required.
Still unsure? Reach us on the support page — we answer merchants.